Deliverance Home Health Care, Inc

Home health agency · 5940 West Touhy Avenue, Ste 205, Niles, IL 60714

📞 (847) 972-1159

Quality of patient care star rating

32/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/25/2010 · CCN 148123
Rank in Niles: #5 of 9 home health agencies
Rank in Illinois: #387 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 359
Medicare spending: 24% less than the national average per episode
Service area: 44 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 15 reported measures, worse on 10.

Measure	This provider	State	National	vs. national
Started care in a timely manner	82.3%	96.7%	96.5%	Worse
Checked flu shot status	25.9%	66.3%	64.2%	Worse
Patients improved at walking or moving around	63.9%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	53.3%	87.5%	89.7%	Worse
Patients improved at bathing	79.4%	89.4%	90.6%	Worse
Patients' breathing improved	67.3%	90%	91.3%	Worse
Patients improved at taking oral medications	80.5%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	80.7%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	30.8%	71.7%	71.7%	Worse
Health info sent to next provider	54.4%	84.7%	81.2%	Worse
Health info given to patient	93.5%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	85.5%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.7%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	88%	89%	About the same
Team communicated well	91%	85%	86%	Better
Discussed medicines, pain and home safety	89%	83%	82%	Better
Rated agency 9 or 10 out of 10	57%	83%	85%	Worse
Would definitely recommend	63%	76%	79%	Worse

Based on 15 completed surveys (22% response rate).

Location and service area

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ZIP codes served (44)

60077, 60091, 60171, 60409, 60411, 60417, 60419, 60426, 60430, 60438, 60453, 60466, 60477, 60605, 60608, 60609, 60612, 60614, 60615, 60617, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60628, 60629, 60631, 60632, 60634, 60636, 60637, 60639, 60640, 60642, 60643, 60647, 60649, 60651, 60656, 60712, 60714