Skip to content

Silver Cross Home Health

Home health agency · 710 Cedar Crossings Drive Suite 200, New Lenox, IL 60451

📞 (815) 300-7124

Quality of patient care star rating · Patient survey: 4★
46/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 09/18/1986 · CCN 147452
Rank in Illinois
#259 of 465 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
2,023
Medicare spending
3% less than the national average per episode
Service area
28 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 7.

MeasureThis providerStateNationalvs. national
Started care in a timely manner98.2%96.7%96.5%Better
Checked flu shot status50.1%66.3%64.2%Worse
Patients improved at walking or moving around83.6%85.4%88.6%Worse
Patients improved at getting in and out of bed85.9%87.5%89.7%Worse
Patients improved at bathing85.3%89.4%90.6%Worse
Patients' breathing improved91.5%90%91.3%About the same
Patients improved at taking oral medications82.6%87%88.1%Worse
New or worsened pressure ulcers (lower is better)0.6%0.3%0.2%About the same
Timely action on medication issues95.3%94.9%94.5%About the same
Falls with major injury (lower is better)1.1%0.8%0.9%About the same
Discharge function score77.9%71.7%71.7%Better
Health info sent to next provider73%84.7%81.2%Worse
Health info given to patient89.3%94.6%92.2%Worse
Discharged to community (risk-adjusted)84.2%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.7%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)10.2%10.8%About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 1.

MeasureThis providerStateNationalvs. national
Care given in a professional way90%88%89%About the same
Team communicated well89%85%86%Better
Discussed medicines, pain and home safety86%83%82%Better
Rated agency 9 or 10 out of 1087%83%85%Better
Would definitely recommend77%76%79%Worse

Based on 448 completed surveys (35% response rate).

Location and service area

Open in Google Maps

ZIP codes served (28)

60403, 60404, 60410, 60421, 60423, 60431, 60432, 60433, 60434, 60435, 60436, 60439, 60441, 60442, 60446, 60447, 60448, 60451, 60462, 60467, 60477, 60481, 60487, 60491, 60544, 60585, 60586, 60687

Frequently asked questions

Is Silver Cross Home Health Medicare-certified?
Yes. Silver Cross Home Health (CMS Certification Number 147452) has been Medicare-certified since 09/18/1986, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Silver Cross Home Health compare to other home health agencies in New Lenox?
Silver Cross Home Health is the only home health agency based in New Lenox; providers in nearby cities may also serve the area.
What areas does Silver Cross Home Health serve?
Silver Cross Home Health reports serving 28 ZIP codes to CMS, including 60403, 60404, 60410, 60421, 60423. Call (815) 300-7124 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Silver Cross Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.