Illinois Home Health Care of Naperville

Home health agency · 1560 Wall St, Ste 207, Naperville, IL 60563

📞 (630) 922-5742

Quality of patient care star rating · Patient survey: 2★

37/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/02/2006 · CCN 147878
Rank in Naperville: #4 of 8 home health agencies
Rank in Illinois: #331 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
Medicare episodes/yr: 1,807
Medicare spending: 22% more than the national average per episode
Service area: 72 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	91.8%	96.7%	96.5%	Worse
Checked flu shot status	73.9%	66.3%	64.2%	Better
Patients improved at walking or moving around	87.3%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	89.4%	87.5%	89.7%	About the same
Patients improved at bathing	88.9%	89.4%	90.6%	Worse
Patients' breathing improved	96.1%	90%	91.3%	Better
Patients improved at taking oral medications	89.9%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.2%	0.3%	0.2%	About the same
Timely action on medication issues	94.7%	94.9%	94.5%	About the same
Falls with major injury (lower is better)	2.1%	0.8%	0.9%	Worse
Discharge function score	64.8%	71.7%	71.7%	Worse
Health info sent to next provider	74%	84.7%	81.2%	Worse
Health info given to patient	91.7%	94.6%	92.2%	About the same
Discharged to community (risk-adjusted)	94.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.6%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	88%	89%	Worse
Team communicated well	75%	85%	86%	Worse
Discussed medicines, pain and home safety	68%	83%	82%	Worse
Rated agency 9 or 10 out of 10	76%	83%	85%	Worse
Would definitely recommend	65%	76%	79%	Worse

Based on 97 completed surveys (14% response rate).

Location and service area

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ZIP codes served (72)

60004, 60016, 60018, 60025, 60026, 60053, 60061, 60062, 60090, 60101, 60104, 60120, 60123, 60130, 60137, 60148, 60153, 60155, 60160, 60164, 60169, 60171, 60175, 60181, 60185, 60187, 60188, 60191, 60192, 60193, 60194, 60302, 60402, 60440, 60446, 60467, 60477, 60505, 60506, 60515, 60517, 60527, 60532, 60538, 60540, 60544, 60560, 60561, 60563, 60564, 60565, 60585, 60586, 60611, 60612, 60614, 60616, 60617, 60622, 60625, 60628, 60634, 60639, 60640, 60641, 60644, 60651, 60654, 60656, 60657, 60707, 60804