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Northwest Home Health & Rehab

Home health agency · 9249 South Route 31, Lake in the Hills, IL 60156

📞 (847) 854-0186

Quality of patient care star rating · Patient survey: 3★
53/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 09/09/2005 · CCN 147824
Rank in Illinois
#167 of 465 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,166
Medicare spending
7% more than the national average per episode
Service area
87 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner97.1%96.7%96.5%About the same
Checked flu shot status82.8%66.3%64.2%Better
Patients improved at walking or moving around100%85.4%88.6%Better
Patients improved at getting in and out of bed100%87.5%89.7%Better
Patients improved at bathing99.4%89.4%90.6%Better
Patients' breathing improved98.3%90%91.3%Better
Patients improved at taking oral medications85.5%87%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues93.3%94.9%94.5%Worse
Falls with major injury (lower is better)1.1%0.8%0.9%About the same
Discharge function score79.7%71.7%71.7%Better
Health info sent to next provider96.6%84.7%81.2%Better
Health info given to patient95.9%94.6%92.2%Better
Discharged to community (risk-adjusted)85.7%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.3%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)14.5%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

MeasureThis providerStateNationalvs. national
Care given in a professional way87%88%89%Worse
Team communicated well85%85%86%About the same
Discussed medicines, pain and home safety76%83%82%Worse
Rated agency 9 or 10 out of 1082%83%85%Worse
Would definitely recommend70%76%79%Worse

Based on 92 completed surveys (17% response rate).

Location and service area

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ZIP codes served (87)

60002, 60004, 60007, 60010, 60012, 60013, 60014, 60016, 60018, 60020, 60030, 60033, 60034, 60041, 60042, 60046, 60047, 60050, 60051, 60056, 60062, 60067, 60068, 60071, 60072, 60074, 60081, 60083, 60090, 60097, 60098, 60101, 60102, 60103, 60106, 60107, 60108, 60110, 60118, 60120, 60123, 60124, 60126, 60133, 60134, 60135, 60137, 60139, 60140, 60142, 60143, 60152, 60156, 60157, 60160, 60169, 60172, 60173, 60174, 60177, 60185, 60187, 60188, 60192, 60193, 60194, 60510, 60516, 60527, 60555, 61008, 61038, 61065, 61068, 61072, 61073, 61080, 61101, 61102, 61103, 61104, 61107, 61108, 61109, 61111, 61114, 61115

Frequently asked questions

Is Northwest Home Health & Rehab Medicare-certified?
Yes. Northwest Home Health & Rehab (CMS Certification Number 147824) has been Medicare-certified since 09/09/2005, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Northwest Home Health & Rehab compare to other home health agencies in Lake in the Hills?
Northwest Home Health & Rehab is the only home health agency based in Lake in the Hills; providers in nearby cities may also serve the area.
What areas does Northwest Home Health & Rehab serve?
Northwest Home Health & Rehab reports serving 87 ZIP codes to CMS, including 60002, 60004, 60007, 60010, 60012. Call (847) 854-0186 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Northwest Home Health & Rehab. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.