Journeycare Home Health - Chicago

Home health agency · 411 S Wells St Fl 12, Chicago, IL 60607

📞 (773) 871-8700

Quality of patient care star rating · Patient survey: 2★

47/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/21/1994 · CCN 147569
Rank in Chicago: #19 of 66 home health agencies
Rank in Illinois: #236 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr: 1,723
Medicare spending: Same as the national average per episode
Service area: 181 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 11 of 16 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98%	96.7%	96.5%	Better
Checked flu shot status	81.6%	66.3%	64.2%	Better
Patients improved at walking or moving around	93.1%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	93.4%	87.5%	89.7%	Better
Patients improved at bathing	98.2%	89.4%	90.6%	Better
Patients' breathing improved	100%	90%	91.3%	Better
Patients improved at taking oral medications	90.8%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	98.6%	94.9%	94.5%	Better
Falls with major injury (lower is better)	1.4%	0.8%	0.9%	About the same
Discharge function score	81.2%	71.7%	71.7%	Better
Health info sent to next provider	78.3%	84.7%	81.2%	Worse
Health info given to patient	96%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	81.2%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	17.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	88%	89%	Worse
Team communicated well	75%	85%	86%	Worse
Discussed medicines, pain and home safety	71%	83%	82%	Worse
Rated agency 9 or 10 out of 10	81%	83%	85%	Worse
Would definitely recommend	63%	76%	79%	Worse

Based on 50 completed surveys (25% response rate).

Location and service area

Open in Google Maps

ZIP codes served (181)

60002, 60004, 60005, 60007, 60008, 60010, 60012, 60013, 60014, 60016, 60018, 60020, 60026, 60030, 60031, 60035, 60042, 60045, 60046, 60047, 60048, 60050, 60051, 60056, 60060, 60061, 60062, 60067, 60068, 60070, 60073, 60074, 60076, 60077, 60085, 60089, 60090, 60091, 60097, 60099, 60101, 60102, 60103, 60104, 60106, 60107, 60110, 60112, 60115, 60120, 60123, 60124, 60126, 60130, 60131, 60133, 60137, 60139, 60140, 60142, 60148, 60152, 60153, 60156, 60160, 60163, 60164, 60169, 60174, 60176, 60177, 60181, 60185, 60188, 60190, 60201, 60202, 60302, 60304, 60402, 60403, 60409, 60415, 60417, 60418, 60428, 60432, 60435, 60438, 60440, 60443, 60445, 60450, 60451, 60453, 60455, 60459, 60463, 60466, 60467, 60473, 60477, 60478, 60487, 60491, 60502, 60504, 60505, 60506, 60513, 60515, 60517, 60525, 60527, 60532, 60534, 60540, 60542, 60546, 60559, 60561, 60563, 60565, 60586, 60601, 60605, 60607, 60608, 60609, 60610, 60611, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60654, 60656, 60657, 60659, 60660, 60661, 60706, 60707, 60804, 60805, 60827, 60914, 61109