Healing Hands Home Care, Inc

Home health agency · 6730 W Higgins, Chicago, IL 60656

📞 (773) 792-3333

Quality of patient care star rating · Patient survey: 4★

54/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/10/2002 · CCN 147727
Rank in Chicago: #13 of 66 home health agencies
Rank in Illinois: #149 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 940
Medicare spending: 5% less than the national average per episode
Service area: 93 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 16 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	96.1%	96.7%	96.5%	About the same
Checked flu shot status	72.9%	66.3%	64.2%	Better
Patients improved at walking or moving around	96.5%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	95.7%	87.5%	89.7%	Better
Patients improved at bathing	98.3%	89.4%	90.6%	Better
Patients' breathing improved	94.6%	90%	91.3%	Better
Patients improved at taking oral medications	100%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	99.4%	94.9%	94.5%	Better
Falls with major injury (lower is better)	3.2%	0.8%	0.9%	Worse
Discharge function score	58%	71.7%	71.7%	Worse
Health info sent to next provider	92%	84.7%	81.2%	Better
Health info given to patient	98.1%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	58.8%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	21%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	88%	89%	About the same
Team communicated well	88%	85%	86%	Better
Discussed medicines, pain and home safety	84%	83%	82%	Better
Rated agency 9 or 10 out of 10	80%	83%	85%	Worse
Would definitely recommend	77%	76%	79%	Worse

Based on 47 completed surveys (22% response rate).

Location and service area

Open in Google Maps

ZIP codes served (93)

60005, 60008, 60016, 60025, 60026, 60046, 60051, 60053, 60068, 60070, 60073, 60077, 60089, 60093, 60107, 60120, 60126, 60131, 60137, 60140, 60142, 60143, 60154, 60160, 60164, 60175, 60176, 60181, 60187, 60188, 60191, 60202, 60302, 60402, 60409, 60415, 60430, 60443, 60445, 60446, 60455, 60473, 60477, 60517, 60527, 60534, 60544, 60565, 60586, 60605, 60609, 60610, 60612, 60613, 60614, 60615, 60617, 60618, 60619, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60653, 60656, 60657, 60659, 60660, 60706, 60707, 60712, 60714, 60804