Good Shepherd Healthcare, LLC

Home health agency · 3144 W Montrose Ave, Ste 200, Chicago, IL 60618

📞 (773) 964-0926

Quality of patient care star rating

44/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 02/25/2010 · CCN 148113
Rank in Chicago: #24 of 66 home health agencies
Rank in Illinois: #273 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 474
Medicare spending: 19% less than the national average per episode
Service area: 38 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	71%	96.7%	96.5%	Worse
Checked flu shot status	77.2%	66.3%	64.2%	Better
Patients improved at walking or moving around	38.6%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	59.8%	87.5%	89.7%	Worse
Patients improved at bathing	100%	89.4%	90.6%	Better
Patients' breathing improved	93.9%	90%	91.3%	Better
Patients improved at taking oral medications	100%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	53.5%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	69.2%	71.7%	71.7%	Worse
Health info sent to next provider	3.9%	84.7%	81.2%	Worse
Health info given to patient	98.6%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	89.5%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	7.4%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	76%	88%	89%	Worse
Team communicated well	77%	85%	86%	Worse
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	58%	83%	85%	Worse
Would definitely recommend	70%	76%	79%	Worse

Based on 16 completed surveys (7% response rate).

Location and service area

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ZIP codes served (38)

60053, 60076, 60409, 60428, 60429, 60473, 60477, 60608, 60609, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60628, 60629, 60636, 60639, 60640, 60641, 60644, 60646, 60647, 60649, 60651, 60653, 60659, 60707, 60714, 60803