Good Heart Home Health Care, Inc.

Home health agency · 5901 N Cicero Ave, Suite 610, Chicago, IL 60646

📞 (847) 635-0500

Quality of patient care star rating

20/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/04/2005 · CCN 147817
Rank in Chicago: #50 of 66 home health agencies
Rank in Illinois: #452 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 366
Medicare spending: 15% less than the national average per episode
Service area: 103 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.

Measure	This provider	State	National	vs. national
Started care in a timely manner	94.6%	96.7%	96.5%	Worse
Checked flu shot status	72.3%	66.3%	64.2%	Better
Patients improved at walking or moving around	43.8%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	53.5%	87.5%	89.7%	Worse
Patients improved at bathing	49.2%	89.4%	90.6%	Worse
Patients' breathing improved	68.1%	90%	91.3%	Worse
Patients improved at taking oral medications	47.2%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	88.5%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	3%	0.8%	0.9%	Worse
Discharge function score	52.1%	71.7%	71.7%	Worse
Health info sent to next provider	49.4%	84.7%	81.2%	Worse
Health info given to patient	84.9%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	76.3%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.5%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	79%	88%	89%	Worse
Team communicated well	72%	85%	86%	Worse
Discussed medicines, pain and home safety	78%	83%	82%	Worse
Rated agency 9 or 10 out of 10	69%	83%	85%	Worse
Would definitely recommend	58%	76%	79%	Worse

Based on 23 completed surveys (17% response rate).

Location and service area

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ZIP codes served (103)

60004, 60007, 60010, 60016, 60018, 60026, 60041, 60046, 60047, 60048, 60050, 60053, 60056, 60061, 60064, 60067, 60068, 60069, 60073, 60076, 60077, 60081, 60083, 60084, 60085, 60087, 60090, 60091, 60093, 60096, 60099, 60101, 60126, 60153, 60156, 60164, 60171, 60201, 60202, 60304, 60402, 60404, 60411, 60415, 60419, 60425, 60431, 60439, 60443, 60451, 60452, 60453, 60473, 60491, 60515, 60516, 60527, 60538, 60540, 60559, 60561, 60563, 60564, 60608, 60609, 60610, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60637, 60639, 60640, 60641, 60643, 60644, 60646, 60647, 60649, 60651, 60653, 60656, 60657, 60659, 60660, 60707, 60712