Complete Home Health Care, LLC

Home health agency · 309 W 23RD St, Chicago, IL 60616

📞 (312) 808-1288

Quality of patient care star rating

62/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 07/17/2012 · CCN 148328
Rank in Chicago: #6 of 66 home health agencies
Rank in Illinois: #70 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
Medicare episodes/yr: 360
Medicare spending: 27% less than the national average per episode
Service area: 10 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.7%	96.7%	96.5%	About the same
Checked flu shot status	68.2%	66.3%	64.2%	Better
Patients improved at walking or moving around	90.4%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	95.3%	87.5%	89.7%	Better
Patients improved at bathing	90.8%	89.4%	90.6%	About the same
Patients' breathing improved	90.1%	90%	91.3%	Worse
Patients improved at taking oral medications	86.4%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	95.1%	94.9%	94.5%	About the same
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	58.2%	71.7%	71.7%	Worse
Health info sent to next provider	98.3%	84.7%	81.2%	Better
Health info given to patient	98.1%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	79.1%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	97%	88%	89%	Better
Team communicated well	97%	85%	86%	Better
Discussed medicines, pain and home safety	99%	83%	82%	Better
Rated agency 9 or 10 out of 10	95%	83%	85%	Better
Would definitely recommend	0%	76%	79%	Worse

Based on 1 completed surveys (1% response rate).

Location and service area

Open in Google Maps

ZIP codes served (10)

60605, 60608, 60609, 60615, 60616, 60619, 60623, 60632, 60651, 60653