Choice Home Health Services, Inc

Home health agency · 5765 N. Lincoln Ave, Ste 21, Chicago, IL 60659

📞 (773) 573-2620

Quality of patient care star rating

49/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/06/2007 · CCN 147972
Rank in Chicago: #17 of 66 home health agencies
Rank in Illinois: #219 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 550
Medicare spending: 6% more than the national average per episode
Service area: 53 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.7%	96.7%	96.5%	Better
Checked flu shot status	69.5%	66.3%	64.2%	Better
Patients improved at walking or moving around	89.3%	85.4%	88.6%	About the same
Patients improved at getting in and out of bed	89%	87.5%	89.7%	About the same
Patients improved at bathing	85.4%	89.4%	90.6%	Worse
Patients' breathing improved	82.1%	90%	91.3%	Worse
Patients improved at taking oral medications	66.4%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	83.9%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	4.6%	0.8%	0.9%	Worse
Discharge function score	60%	71.7%	71.7%	Worse
Health info sent to next provider	94.1%	84.7%	81.2%	Better
Health info given to patient	96.8%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	87.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	7%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	88%	89%	About the same
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	72%	83%	82%	Worse
Rated agency 9 or 10 out of 10	89%	83%	85%	Better
Would definitely recommend	100%	76%	79%	Better

Based on 8 completed surveys (4% response rate).

Location and service area

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ZIP codes served (53)

60004, 60016, 60018, 60025, 60053, 60056, 60062, 60076, 60089, 60091, 60093, 60103, 60126, 60131, 60153, 60176, 60194, 60201, 60202, 60302, 60491, 60601, 60605, 60606, 60608, 60613, 60614, 60616, 60618, 60620, 60621, 60622, 60625, 60626, 60630, 60631, 60632, 60633, 60634, 60640, 60641, 60644, 60645, 60646, 60647, 60649, 60653, 60659, 60660, 60706, 60707, 60712, 60714