Care Connect Home Healthcare Inc

Home health agency · 4001 W Devon Avenue, Room 208, Chicago, IL 60646

📞 (773) 283-8488

Quality of patient care star rating

57/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/29/2011 · CCN 148282
Rank in Chicago: #10 of 66 home health agencies
Rank in Illinois: #114 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 566
Medicare spending: 13% less than the national average per episode
Service area: 80 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 15 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.4%	96.7%	96.5%	About the same
Checked flu shot status	41.9%	66.3%	64.2%	Worse
Patients improved at walking or moving around	93.7%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	79.9%	87.5%	89.7%	Worse
Patients improved at bathing	97.3%	89.4%	90.6%	Better
Patients' breathing improved	100%	90%	91.3%	Better
Patients improved at taking oral medications	100%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	100%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	59.5%	71.7%	71.7%	Worse
Health info sent to next provider	68.5%	84.7%	81.2%	Worse
Health info given to patient	98%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	81.4%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.2%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	95%	88%	89%	Better
Team communicated well	80%	85%	86%	Worse
Discussed medicines, pain and home safety	83%	83%	82%	About the same
Rated agency 9 or 10 out of 10	83%	83%	85%	Worse
Would definitely recommend	81%	76%	79%	Better

Based on 34 completed surveys (20% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (80)

60007, 60018, 60026, 60031, 60043, 60046, 60047, 60048, 60056, 60062, 60073, 60090, 60103, 60123, 60130, 60139, 60148, 60163, 60172, 60192, 60201, 60301, 60302, 60305, 60402, 60406, 60409, 60425, 60426, 60428, 60430, 60446, 60466, 60473, 60484, 60523, 60525, 60601, 60607, 60608, 60609, 60610, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60630, 60633, 60634, 60636, 60637, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60653, 60655, 60656, 60659, 60660, 60706, 60707, 60805