Ardent Home Health Care

Home health agency · 6124 W 63RD Street Suite a, Chicago, IL 60638

📞 (773) 229-8400

Quality of patient care star rating

18/ 100

Poor

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/26/1996 · CCN 147658
Rank in Chicago: #52 of 66 home health agencies
Rank in Illinois: #459 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 257
Medicare spending: 12% less than the national average per episode
Service area: 71 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 15 reported measures, worse on 12.

Measure	This provider	State	National	vs. national
Started care in a timely manner	52.9%	96.7%	96.5%	Worse
Checked flu shot status	75.4%	66.3%	64.2%	Better
Patients improved at walking or moving around	45.3%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	49.8%	87.5%	89.7%	Worse
Patients improved at bathing	58.3%	89.4%	90.6%	Worse
Patients' breathing improved	42.2%	90%	91.3%	Worse
Patients improved at taking oral medications	34.8%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	2.3%	0.3%	0.2%	Worse
Timely action on medication issues	93.2%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	2.3%	0.8%	0.9%	Worse
Discharge function score	11.6%	71.7%	71.7%	Worse
Health info sent to next provider	13.5%	84.7%	81.2%	Worse
Health info given to patient	94.4%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	59.9%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.6%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	88%	89%	Better
Team communicated well	84%	85%	86%	Worse
Discussed medicines, pain and home safety	73%	83%	82%	Worse
Rated agency 9 or 10 out of 10	69%	83%	85%	Worse
Would definitely recommend	69%	76%	79%	Worse

Based on 7 completed surveys (16% response rate).

Location and service area

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ZIP codes served (71)

60004, 60005, 60016, 60077, 60101, 60108, 60126, 60137, 60139, 60140, 60148, 60157, 60169, 60181, 60188, 60189, 60304, 60403, 60404, 60409, 60431, 60432, 60438, 60441, 60445, 60446, 60452, 60453, 60462, 60465, 60482, 60487, 60501, 60502, 60513, 60514, 60515, 60516, 60517, 60523, 60525, 60527, 60532, 60538, 60543, 60546, 60561, 60565, 60586, 60608, 60615, 60617, 60619, 60620, 60621, 60625, 60626, 60629, 60630, 60631, 60632, 60636, 60638, 60643, 60644, 60649, 60652, 60653, 60714, 60803, 60805