North Idaho Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
58/ 100
Crest Home Health & Hospice, LLC
Home health agency · 2100 Northwest Blvd, Ste 120, Coeur D'Alene, ID 83814
Quality of patient care star rating · Patient survey: 3★
32/ 100
Below average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 03/17/1994 · CCN 137070
- Rank in Coeur D'Alene
- #5 of 7 home health agencies
- Rank in Idaho
- #44 of 45 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 403
- Medicare spending
- 4% less than the national average per episode
- Service area
- 12 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 11.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.2% | 98.6% | 96.5% | Better |
| Checked flu shot status | 59% | 60.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 71.7% | 89.8% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 78.5% | 91.8% | 89.7% | Worse |
| Patients improved at bathing | 79.8% | 91.2% | 90.6% | Worse |
| Patients' breathing improved | 78.4% | 91.1% | 91.3% | Worse |
| Patients improved at taking oral medications | 72.9% | 88.6% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 91.8% | 95.2% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.4% | 1.6% | 0.9% | Worse |
| Discharge function score | 53.7% | 75.7% | 71.7% | Worse |
| Health info sent to next provider | 65.9% | 83.3% | 81.2% | Worse |
| Health info given to patient | 77.6% | 93.4% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 88.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.6% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 90% | 89% | Worse |
| Team communicated well | 84% | 87% | 86% | Worse |
| Discussed medicines, pain and home safety | 80% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 80% | 86% | 85% | Worse |
| Would definitely recommend | 76% | 81% | 79% | Worse |
Based on 85 completed surveys (25% response rate).
Location and service area
ZIP codes served (12)
83801, 83803, 83810, 83814, 83815, 83833, 83835, 83842, 83854, 83858, 83869, 83876
Other home health agencies in Coeur D'Alene
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social work✓ Home health aide
52/ 100
Reliant Healthcare, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Ahc Home Health of Coeur D Alene LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
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Ability Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
22/ 100
Frequently asked questions
Is Crest Home Health & Hospice, LLC Medicare-certified?
Yes. Crest Home Health & Hospice, LLC (CMS Certification Number 137070) has been Medicare-certified since 03/17/1994, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Crest Home Health & Hospice, LLC compare to other home health agencies in Coeur D'Alene?
Crest Home Health & Hospice, LLC ranks #5 of 7 home health agencies based in Coeur D'Alene on the Scorecard score, with 2.5 stars.
What areas does Crest Home Health & Hospice, LLC serve?
Crest Home Health & Hospice, LLC reports serving 12 ZIP codes to CMS, including 83801, 83803, 83810, 83814, 83815. Call (208) 765-4343 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Crest Home Health & Hospice, LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.