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Gundersen Palmer Lutheran Hosp & Clin-Home Health

Home health agency · 200 Jefferson St, West Union, IA 52175

📞 (563) 422-6267

Quality of patient care star rating · Patient survey: 4★
42/ 100
Average

At a glance

Ownership
Government Operated
Medicare-certified
Since 06/02/1987 · CCN 167188
Rank in Iowa
#87 of 107 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
391
Medicare spending
6% more than the national average per episode
Service area
46 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 9.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.7%97%96.5%Better
Checked flu shot status53.3%69.2%64.2%Worse
Patients improved at walking or moving around72.9%88.2%88.6%Worse
Patients improved at getting in and out of bed76.8%89.7%89.7%Worse
Patients improved at bathing76.4%90.3%90.6%Worse
Patients' breathing improved67.8%90.1%91.3%Worse
Patients improved at taking oral medications72.1%88.3%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues98.6%96.8%94.5%Better
Falls with major injury (lower is better)2.2%1.6%0.9%Worse
Discharge function score68.4%81.5%71.7%Worse
Health info sent to next provider58.1%91.2%81.2%Worse
Health info given to patient100%95.6%92.2%Better
Discharged to community (risk-adjusted)91.1%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.2%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)7.3%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Care given in a professional way87%90%89%Worse
Team communicated well86%88%86%About the same
Discussed medicines, pain and home safety82%85%82%About the same
Rated agency 9 or 10 out of 1077%87%85%Worse
Would definitely recommend73%81%79%Worse

Based on 69 completed surveys (29% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (46)

50606, 50607, 50626, 50629, 50630, 50631, 50641, 50644, 50648, 50650, 50655, 50662, 50668, 50671, 50674, 50676, 50681, 50682, 52043, 52044, 52047, 52048, 52049, 52052, 52072, 52076, 52077, 52132, 52133, 52135, 52141, 52142, 52144, 52147, 52154, 52156, 52157, 52159, 52161, 52162, 52163, 52166, 52169, 52171, 52175, 52326

Frequently asked questions

Is Gundersen Palmer Lutheran Hosp & Clin-Home Health Medicare-certified?
Yes. Gundersen Palmer Lutheran Hosp & Clin-Home Health (CMS Certification Number 167188) has been Medicare-certified since 06/02/1987, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Gundersen Palmer Lutheran Hosp & Clin-Home Health compare to other home health agencies in West Union?
Gundersen Palmer Lutheran Hosp & Clin-Home Health is the only home health agency based in West Union; providers in nearby cities may also serve the area.
What areas does Gundersen Palmer Lutheran Hosp & Clin-Home Health serve?
Gundersen Palmer Lutheran Hosp & Clin-Home Health reports serving 46 ZIP codes to CMS, including 50606, 50607, 50626, 50629, 50630. Call (563) 422-6267 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Gundersen Palmer Lutheran Hosp & Clin-Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.