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Bayada Home Health Care

Home health agency · 1255 Kilauea Avenue, Ste 200, Hilo, HI 96720

📞 (808) 933-1702

Quality of patient care star rating · Patient survey: 4★
43/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 10/15/2015 · CCN 127312
Rank in Hawaii
#9 of 14 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
837
Medicare spending
10% less than the national average per episode
Service area
20 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 9.

MeasureThis providerStateNationalvs. national
Started care in a timely manner98.4%90.7%96.5%Better
Checked flu shot status53.9%55.1%64.2%Worse
Patients improved at walking or moving around87.6%78.2%88.6%Worse
Patients improved at getting in and out of bed86.6%83.1%89.7%Worse
Patients improved at bathing89.1%78.7%90.6%Worse
Patients' breathing improved88.3%86.2%91.3%Worse
Patients improved at taking oral medications77.6%71.4%88.1%Worse
New or worsened pressure ulcers (lower is better)0.1%0.4%0.2%About the same
Timely action on medication issues79.1%92.5%94.5%Worse
Falls with major injury (lower is better)1%1.1%0.9%About the same
Discharge function score60.3%59.6%71.7%Worse
Health info sent to next provider64.7%81.6%81.2%Worse
Health info given to patient94.9%95.2%92.2%Better
Discharged to community (risk-adjusted)88%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.2%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)8.3%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way90%90%89%About the same
Team communicated well86%87%86%About the same
Discussed medicines, pain and home safety84%82%82%Better
Rated agency 9 or 10 out of 1087%86%85%Better
Would definitely recommend79%81%79%About the same

Based on 214 completed surveys (26% response rate).

Location and service area

Open in Google Maps

ZIP codes served (20)

96704, 96710, 96718, 96720, 96721, 96725, 96726, 96728, 96740, 96745, 96749, 96750, 96760, 96764, 96771, 96778, 96780, 96781, 96783, 96785

Frequently asked questions

Is Bayada Home Health Care Medicare-certified?
Yes. Bayada Home Health Care (CMS Certification Number 127312) has been Medicare-certified since 10/15/2015, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Bayada Home Health Care compare to other home health agencies in Hilo?
Bayada Home Health Care is the only home health agency based in Hilo; providers in nearby cities may also serve the area.
What areas does Bayada Home Health Care serve?
Bayada Home Health Care reports serving 20 ZIP codes to CMS, including 96704, 96710, 96718, 96720, 96721. Call (808) 933-1702 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Bayada Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.