Elder's Choice, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
84/ 100
Confident Care of Florida Corp
Home health agency · 1401 Forum Way Ste 740, West Palm Beach, FL 33401
Quality of patient care star rating · Patient survey: 2★
68/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/28/2009 · CCN 109400
- Rank in West Palm Beach
- #5 of 29 home health agencies
- Rank in Florida
- #83 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 344
- Medicare spending
- 14% more than the national average per episode
- Service area
- 57 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 13 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 98% | 96.5% | Better |
| Checked flu shot status | 99.8% | 62.6% | 64.2% | Better |
| Patients improved at walking or moving around | 100% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 100% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 100% | 91.8% | 90.6% | Better |
| Patients' breathing improved | 94.8% | 92.1% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 88.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 100% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.2% | 0.8% | 0.9% | About the same |
| Discharge function score | 76.1% | 69.7% | 71.7% | Better |
| Health info sent to next provider | 88.2% | 78.4% | 81.2% | Better |
| Health info given to patient | 100% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 94.2% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.3% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 83% | 89% | 89% | Worse |
| Team communicated well | 81% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 67% | 79% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 81% | 85% | 85% | Worse |
| Would definitely recommend | 69% | 78% | 79% | Worse |
Based on 208 completed surveys (19% response rate).
Location and service area
ZIP codes served (57)
33401, 33404, 33405, 33406, 33407, 33409, 33411, 33412, 33413, 33414, 33415, 33417, 33426, 33428, 33431, 33432, 33433, 33434, 33435, 33436, 33437, 33444, 33445, 33446, 33449, 33460, 33461, 33462, 33463, 33467, 33470, 33472, 33473, 33480, 33483, 33484, 33486, 33487, 33496, 33498, 34945, 34946, 34947, 34949, 34950, 34951, 34952, 34953, 34981, 34982, 34983, 34984, 34986, 34987, 34994, 34996, 34997
Other home health agencies in West Palm Beach
Mega Senior Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
78/ 100
Priority Senior Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social work✓ Home health aide
72/ 100
Trilogy Home Healthcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Palm Beach Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
63/ 100
Not rated
Frequently asked questions
Is Confident Care of Florida Corp Medicare-certified?
Yes. Confident Care of Florida Corp (CMS Certification Number 109400) has been Medicare-certified since 07/28/2009, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Confident Care of Florida Corp compare to other home health agencies in West Palm Beach?
Confident Care of Florida Corp ranks #5 of 29 home health agencies based in West Palm Beach on the Scorecard score, with 5 stars.
What areas does Confident Care of Florida Corp serve?
Confident Care of Florida Corp reports serving 57 ZIP codes to CMS, including 33401, 33404, 33405, 33406, 33407. Call (561) 886-6533 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Confident Care of Florida Corp. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.