Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
70/ 100
Tender Touch Health Care Services
Home health agency · 217 E 23RD Street Ste E, Panama City, FL 32405
Quality of patient care star rating · Patient survey: 5★
56/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 09/10/2003 · CCN 107791
- Rank in Panama City
- #3 of 5 home health agencies
- Rank in Florida
- #323 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Speech-language pathology, Medical social services, Home health aide · Not offered: Occupational therapy
- Medicare episodes/yr
- 1,245
- Medicare spending
- 9% more than the national average per episode
- Service area
- 26 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.5% | 98% | 96.5% | Better |
| Checked flu shot status | 80.9% | 62.6% | 64.2% | Better |
| Patients improved at walking or moving around | 94.2% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 90.6% | 90.9% | 89.7% | About the same |
| Patients improved at bathing | 94.6% | 91.8% | 90.6% | Better |
| Patients' breathing improved | 91.7% | 92.1% | 91.3% | About the same |
| Patients improved at taking oral medications | 87.4% | 88.7% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 97.1% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 2.1% | 0.8% | 0.9% | Worse |
| Discharge function score | 78.9% | 69.7% | 71.7% | Better |
| Health info sent to next provider | 74.1% | 78.4% | 81.2% | Worse |
| Health info given to patient | 97.5% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 82.8% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.5% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 12.4% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 89% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 86% | 79% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 85% | 85% | Better |
| Would definitely recommend | 88% | 78% | 79% | Better |
Based on 133 completed surveys (30% response rate).
Location and service area
ZIP codes served (26)
32401, 32403, 32404, 32405, 32407, 32408, 32409, 32411, 32412, 32413, 32420, 32425, 32428, 32430, 32438, 32439, 32444, 32455, 32456, 32459, 32461, 32462, 32465, 32466, 32550, 32578
Other home health agencies in Panama City
Enhabit Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
59/ 100
Concierge Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial workHome health aide
48/ 100
Concierge Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Frequently asked questions
Is Tender Touch Health Care Services Medicare-certified?
Yes. Tender Touch Health Care Services (CMS Certification Number 107791) has been Medicare-certified since 09/10/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Tender Touch Health Care Services compare to other home health agencies in Panama City?
Tender Touch Health Care Services ranks #3 of 5 home health agencies based in Panama City on the Scorecard score, with 4 stars.
What areas does Tender Touch Health Care Services serve?
Tender Touch Health Care Services reports serving 26 ZIP codes to CMS, including 32401, 32403, 32404, 32405, 32407. Call (850) 913-1500 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Tender Touch Health Care Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.