Centerwell Home Health

Home health agency · 4776 New Broad St Ste 110, Orlando, FL 32814

📞 (407) 894-5703

Quality of patient care star rating · Patient survey: 4★

58/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 04/29/1987 · CCN 107234
Rank in Orlando: #5 of 34 home health agencies
Rank in Florida: #247 of 833 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy · Not offered: Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 4,210
Medicare spending: 3% more than the national average per episode
Service area: 66 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 16 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	98%	96.5%	Better
Checked flu shot status	64.7%	62.6%	64.2%	About the same
Patients improved at walking or moving around	97.9%	89.6%	88.6%	Better
Patients improved at getting in and out of bed	95.3%	90.9%	89.7%	Better
Patients improved at bathing	95.5%	91.8%	90.6%	Better
Patients' breathing improved	95.5%	92.1%	91.3%	Better
Patients improved at taking oral medications	96.3%	88.7%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.1%	0.1%	0.2%	About the same
Timely action on medication issues	99.3%	95.5%	94.5%	Better
Falls with major injury (lower is better)	0.7%	0.8%	0.9%	About the same
Discharge function score	78.2%	69.7%	71.7%	Better
Health info sent to next provider	63.9%	78.4%	81.2%	Worse
Health info given to patient	75.9%	92%	92.2%	Worse
Discharged to community (risk-adjusted)	77.3%	—	77.7%	About the same
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.7%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	7.7%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	89%	89%	About the same
Team communicated well	83%	86%	86%	Worse
Discussed medicines, pain and home safety	79%	79%	82%	Worse
Rated agency 9 or 10 out of 10	85%	85%	85%	About the same
Would definitely recommend	77%	78%	79%	Worse

Based on 362 completed surveys (20% response rate).

Location and service area

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ZIP codes served (66)

32701, 32703, 32707, 32708, 32709, 32712, 32714, 32730, 32750, 32751, 32765, 32766, 32779, 32789, 32792, 32798, 32801, 32803, 32804, 32805, 32806, 32807, 32808, 32809, 32810, 32811, 32812, 32814, 32817, 32818, 32819, 32820, 32821, 32822, 32824, 32825, 32826, 32827, 32828, 32829, 32830, 32832, 32833, 32835, 32836, 32837, 32839, 33848, 33896, 33897, 34734, 34741, 34743, 34744, 34746, 34747, 34758, 34759, 34760, 34761, 34769, 34771, 34772, 34773, 34786, 34787