Crown Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
34/ 100
Waterman Village Home Care
Home health agency · 130 Waterman Avenue, Mount Dora, FL 32757
Quality of patient care star rating · Patient survey: 4★
43/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 11/30/2009 · CCN 109450
- Rank in Mount Dora
- #1 of 4 home health agencies
- Rank in Florida
- #605 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 381
- Medicare spending
- 11% more than the national average per episode
- Service area
- 13 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 16 reported measures, worse on 8.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 88.8% | 98% | 96.5% | Worse |
| Checked flu shot status | 84.1% | 62.6% | 64.2% | Better |
| Patients improved at walking or moving around | 85.5% | 89.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 91% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 89.2% | 91.8% | 90.6% | Worse |
| Patients' breathing improved | 79.9% | 92.1% | 91.3% | Worse |
| Patients improved at taking oral medications | 85% | 88.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.8% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 92.6% | 95.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.4% | 0.8% | 0.9% | Worse |
| Discharge function score | 47.4% | 69.7% | 71.7% | Worse |
| Health info sent to next provider | 95.9% | 78.4% | 81.2% | Better |
| Health info given to patient | 99.1% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 81.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.6% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 81% | 79% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 84% | 85% | 85% | About the same |
| Would definitely recommend | 77% | 78% | 79% | Worse |
Based on 60 completed surveys (26% response rate).
Location and service area
ZIP codes served (13)
32102, 32702, 32726, 32735, 32736, 32757, 32767, 32776, 32778, 32784, 34737, 34748, 34788
Other home health agencies in Mount Dora
Attentive Home Care Services LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Gateway Health Services LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Frequently asked questions
Is Waterman Village Home Care Medicare-certified?
Yes. Waterman Village Home Care (CMS Certification Number 109450) has been Medicare-certified since 11/30/2009, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Waterman Village Home Care compare to other home health agencies in Mount Dora?
Waterman Village Home Care ranks #1 of 4 home health agencies based in Mount Dora on the Scorecard score, with 3 stars.
What areas does Waterman Village Home Care serve?
Waterman Village Home Care reports serving 13 ZIP codes to CMS, including 32102, 32702, 32726, 32735, 32736. Call (352) 383-0051 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Waterman Village Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.