Loyalty Health Services Inc
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
85/ 100
Gentle Care, Inc.
Home health agency · 1790 Sw 27 Ave, Miami, FL 33145
Quality of patient care star rating
47/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/30/2002 · CCN 107711
- Rank in Miami
- #66 of 167 home health agencies
- Rank in Florida
- #512 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Home health aide · Not offered: Speech-language pathology, Medical social services
- Medicare episodes/yr
- 1,084
- Medicare spending
- 9% less than the national average per episode
- Service area
- 50 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 8.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 98% | 96.5% | Better |
| Checked flu shot status | 15.2% | 62.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 96.1% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 94% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 87.9% | 91.8% | 90.6% | Worse |
| Patients' breathing improved | 73.4% | 92.1% | 91.3% | Worse |
| Patients improved at taking oral medications | 89.6% | 88.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 100% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 0.8% | 0.9% | About the same |
| Discharge function score | 12.2% | 69.7% | 71.7% | Worse |
| Health info sent to next provider | 77.6% | 78.4% | 81.2% | Worse |
| Health info given to patient | 82.4% | 92% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 58.9% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 16.9% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 95% | 89% | 89% | Better |
| Team communicated well | 79% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 73% | 79% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 83% | 85% | 85% | Worse |
| Would definitely recommend | 89% | 78% | 79% | Better |
Based on 27 completed surveys (19% response rate).
Location and service area
ZIP codes served (50)
33010, 33012, 33013, 33016, 33018, 33030, 33032, 33056, 33125, 33126, 33127, 33129, 33130, 33131, 33133, 33134, 33135, 33136, 33138, 33139, 33141, 33142, 33143, 33144, 33145, 33146, 33149, 33154, 33155, 33156, 33157, 33161, 33162, 33165, 33166, 33167, 33168, 33172, 33174, 33175, 33176, 33177, 33178, 33180, 33183, 33184, 33185, 33186, 33189, 33193
Other home health agencies in Miami
West Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
85/ 100
Intercare Home Health Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social work✓ Home health aide
84/ 100
Ariza Quality Medical Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
84/ 100
Not rated
Alpha Home Health Agency Corp
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
83/ 100
Frequently asked questions
Is Gentle Care, Inc. Medicare-certified?
Yes. Gentle Care, Inc. (CMS Certification Number 107711) has been Medicare-certified since 05/30/2002, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Gentle Care, Inc. compare to other home health agencies in Miami?
Gentle Care, Inc. ranks #66 of 167 home health agencies based in Miami on the Scorecard score, with 3.5 stars.
What areas does Gentle Care, Inc. serve?
Gentle Care, Inc. reports serving 50 ZIP codes to CMS, including 33010, 33012, 33013, 33016, 33018. Call (305) 476-9316 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Gentle Care, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.