Skip to content

Centerwell Home Health

Home health agency · 3671 Innovation Dr, Lakeland, FL 33812

📞 (863) 648-9118

Quality of patient care star rating · Patient survey: 3★
53/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 07/01/1977 · CCN 107166
Rank in Lakeland
#1 of 9 home health agencies
Rank in Florida
#379 of 833 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,858
Medicare spending
19% more than the national average per episode
Service area
21 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.9%98%96.5%Better
Checked flu shot status68%62.6%64.2%Better
Patients improved at walking or moving around95.3%89.6%88.6%Better
Patients improved at getting in and out of bed94%90.9%89.7%Better
Patients improved at bathing94.8%91.8%90.6%Better
Patients' breathing improved97.7%92.1%91.3%Better
Patients improved at taking oral medications97.4%88.7%88.1%Better
New or worsened pressure ulcers (lower is better)0%0.1%0.2%About the same
Timely action on medication issues100%95.5%94.5%Better
Falls with major injury (lower is better)1%0.8%0.9%About the same
Discharge function score71.9%69.7%71.7%About the same
Health info sent to next provider89.4%78.4%81.2%Better
Health info given to patient85.3%92%92.2%Worse
Discharged to community (risk-adjusted)84.2%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.2%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)12.5%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Care given in a professional way87%89%89%Worse
Team communicated well81%86%86%Worse
Discussed medicines, pain and home safety76%79%82%Worse
Rated agency 9 or 10 out of 1081%85%85%Worse
Would definitely recommend72%78%79%Worse

Based on 328 completed surveys (19% response rate).

Location and service area

Open in Google Maps

ZIP codes served (21)

33801, 33803, 33805, 33809, 33810, 33811, 33812, 33813, 33815, 33830, 33834, 33835, 33840, 33841, 33846, 33847, 33849, 33860, 33863, 33868, 33881

Other home health agencies in Lakeland

Trucare Home Health Solutions LLC

1933 E Edgewood Dr Ste 102 33803 · (863) 438-7056
Proprietary · Medicare-certified since 2016
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
53/ 100

Concierge Home Care

5151 S Lakeland Dr Ste 15 33813 · (863) 644-5991
Proprietary · Medicare-certified since 2021
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
50/ 100

Baycare Home Care Inc

20 Lake Wire Dr Ste 230 33815
Non-Profit · Medicare-certified since 1989
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
46/ 100

Care and Life

230 W Highland Dr 33813 · (863) 940-4938
- · Medicare-certified since 2022
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
42/ 100

All 9 home health agencies in Lakeland →

Frequently asked questions

Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 107166) has been Medicare-certified since 07/01/1977, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in Lakeland?
Centerwell Home Health ranks #1 of 9 home health agencies based in Lakeland on the Scorecard score, with 4.5 stars.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 21 ZIP codes to CMS, including 33801, 33803, 33805, 33809, 33810. Call (863) 648-9118 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.