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Haven Home Health Care

Home health agency · 235 N Westmonte Dr SUITE108, Altamonte Spg, FL 32714

📞 (689) 216-4329

Quality of patient care star rating · Patient survey: 2★
45/ 100
Average

At a glance

Ownership
-
Medicare-certified
Since 02/24/2023 · CCN 687291
Rank in Florida
#557 of 833 scored home health agencies
Services
Not reported · Not offered: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
266
Medicare spending
Same as the national average per episode
Service area
89 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner98.1%98%96.5%Better
Checked flu shot status61.9%62.6%64.2%Worse
Patients improved at walking or moving around91.7%89.6%88.6%Better
Patients improved at getting in and out of bed90.4%90.9%89.7%About the same
Patients improved at bathing90.8%91.8%90.6%About the same
Patients' breathing improved100%92.1%91.3%Better
Patients improved at taking oral medications91.5%88.7%88.1%Better
New or worsened pressure ulcers (lower is better)0.4%0.1%0.2%About the same
Timely action on medication issues98.3%95.5%94.5%Better
Falls with major injury (lower is better)0%0.8%0.9%About the same
Discharge function score89.2%69.7%71.7%Better
Health info sent to next provider81.4%78.4%81.2%About the same
Health info given to patient89.1%92%92.2%Worse
Discharged to community (risk-adjusted)81.4%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.2%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)12.7%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Care given in a professional way81%89%89%Worse
Team communicated well81%86%86%Worse
Discussed medicines, pain and home safety67%79%82%Worse
Rated agency 9 or 10 out of 1078%85%85%Worse
Would definitely recommend53%78%79%Worse

Based on 41 completed surveys (16% response rate).

Location and service area

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ZIP codes served (89)

32701, 32703, 32707, 32708, 32709, 32712, 32714, 32732, 32746, 32750, 32751, 32754, 32757, 32765, 32771, 32773, 32779, 32780, 32789, 32792, 32796, 32798, 32801, 32803, 32804, 32805, 32806, 32807, 32808, 32809, 32810, 32811, 32812, 32814, 32817, 32818, 32819, 32820, 32821, 32822, 32824, 32825, 32826, 32827, 32828, 32829, 32832, 32833, 32835, 32836, 32837, 32839, 32901, 32903, 32904, 32905, 32907, 32908, 32909, 32920, 32922, 32926, 32927, 32931, 32934, 32935, 32937, 32940, 32949, 32950, 32951, 32952, 32953, 32955, 32976, 34734, 34739, 34741, 34743, 34744, 34746, 34747, 34758, 34761, 34769, 34771, 34772, 34786, 34787

Frequently asked questions

Is Haven Home Health Care Medicare-certified?
Yes. Haven Home Health Care (CMS Certification Number 687291) has been Medicare-certified since 02/24/2023, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Haven Home Health Care compare to other home health agencies in Altamonte Spg?
Haven Home Health Care is the only home health agency based in Altamonte Spg; providers in nearby cities may also serve the area.
What areas does Haven Home Health Care serve?
Haven Home Health Care reports serving 89 ZIP codes to CMS, including 32701, 32703, 32707, 32708, 32709. Call (689) 216-4329 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Haven Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.