T & N Reliable Nursing Care
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
77/ 100
Not rated
Human Touch Home Health Care Agency, Inc
Home health agency · 1416 9TH Street, Nw, Washington, DC 20001
Quality of patient care star rating · Patient survey: 2★
46/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 06/13/2003 · CCN 097052
- Rank in Washington
- #9 of 35 home health agencies
- Rank in District of Columbia
- #9 of 18 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 225
- Medicare spending
- 12% less than the national average per episode
- Service area
- 20 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.3% | 91.5% | 96.5% | Better |
| Checked flu shot status | 91.3% | 70% | 64.2% | Better |
| Patients improved at walking or moving around | 90.5% | 86.5% | 88.6% | Better |
| Patients improved at getting in and out of bed | 90% | 89.7% | 89.7% | About the same |
| Patients improved at bathing | 92.9% | 87.3% | 90.6% | Better |
| Patients' breathing improved | 96.7% | 91.5% | 91.3% | Better |
| Patients improved at taking oral medications | 90.1% | 88.1% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 98.9% | 93.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.7% | 0.4% | 0.9% | About the same |
| Discharge function score | 76.7% | 71.3% | 71.7% | Better |
| Health info sent to next provider | 41.5% | 56.4% | 81.2% | Worse |
| Health info given to patient | 72.5% | 78.4% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 79.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.5% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 86% | 77% | 89% | Worse |
| Team communicated well | 80% | 76% | 86% | Worse |
| Discussed medicines, pain and home safety | 63% | 72% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 77% | 74% | 85% | Worse |
| Would definitely recommend | 69% | 56% | 79% | Worse |
Based on 95 completed surveys (17% response rate).
Location and service area
ZIP codes served (20)
20001, 20002, 20003, 20004, 20005, 20007, 20008, 20009, 20010, 20011, 20012, 20015, 20016, 20017, 20018, 20019, 20020, 20024, 20032, 20037
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Frequently asked questions
Is Human Touch Home Health Care Agency, Inc Medicare-certified?
Yes. Human Touch Home Health Care Agency, Inc (CMS Certification Number 097052) has been Medicare-certified since 06/13/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Human Touch Home Health Care Agency, Inc compare to other home health agencies in Washington?
Human Touch Home Health Care Agency, Inc ranks #9 of 35 home health agencies based in Washington on the Scorecard score, with 4 stars.
What areas does Human Touch Home Health Care Agency, Inc serve?
Human Touch Home Health Care Agency, Inc reports serving 20 ZIP codes to CMS, including 20001, 20002, 20003, 20004, 20005. Call (202) 483-9111 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Human Touch Home Health Care Agency, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.