Westbrook Visiting Nurses & Public Health
Home health agency · 866 Boston Post Road, Westbrook, CT 06498
At a glance
- Ownership
- Government Operated
- Medicare-certified
- Since 07/01/1966 · CCN 077009
- Rank in Connecticut
- #2 of 65 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 108
- Medicare spending
- 1% more than the national average per episode
- Service area
- 10 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 95.6% | 96.5% | Better |
| Checked flu shot status | 90.6% | 66.7% | 64.2% | Better |
| Patients improved at walking or moving around | 90.3% | 88% | 88.6% | Better |
| Patients improved at getting in and out of bed | 91.4% | 90.2% | 89.7% | Better |
| Patients improved at bathing | 86.4% | 89.2% | 90.6% | Worse |
| Patients' breathing improved | 88% | 91% | 91.3% | Worse |
| Patients improved at taking oral medications | 83% | 86.3% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 100% | 93.7% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 0.9% | 0.9% | About the same |
| Discharge function score | 84.7% | 78.5% | 71.7% | Better |
| Health info sent to next provider | 97.4% | 81.2% | 81.2% | Better |
| Health info given to patient | 98.2% | 91.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 92.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 13.3% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 97% | 87% | 89% | Better |
| Team communicated well | 97% | 84% | 86% | Better |
| Discussed medicines, pain and home safety | 93% | 81% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 98% | 85% | 85% | Better |
| Would definitely recommend | 93% | 77% | 79% | Better |
Based on 73 completed surveys (37% response rate).
Location and service area
ZIP codes served (10)
06409, 06413, 06417, 06419, 06422, 06426, 06442, 06457, 06475, 06498
Frequently asked questions
Is Westbrook Visiting Nurses & Public Health Medicare-certified?
How does Westbrook Visiting Nurses & Public Health compare to other home health agencies in Westbrook?
What areas does Westbrook Visiting Nurses & Public Health serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Westbrook Visiting Nurses & Public Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.