Sterling Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
72/ 100
Health Care Connectors LLC
Home health agency · 1 Sound Shore Dr Ste 201, Greenwich, CT 06830
Quality of patient care star rating · Patient survey: 2★
54/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 09/07/2022 · CCN 077278
- Rank in Greenwich
- #2 of 2 home health agencies
- Rank in Connecticut
- #17 of 65 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 697
- Medicare spending
- 3% more than the national average per episode
- Service area
- 34 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.1% | 95.6% | 96.5% | Better |
| Checked flu shot status | 63.7% | 66.7% | 64.2% | About the same |
| Patients improved at walking or moving around | 100% | 88% | 88.6% | Better |
| Patients improved at getting in and out of bed | 94.5% | 90.2% | 89.7% | Better |
| Patients improved at bathing | 98% | 89.2% | 90.6% | Better |
| Patients' breathing improved | 100% | 91% | 91.3% | Better |
| Patients improved at taking oral medications | 94.4% | 86.3% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 94.6% | 93.7% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| Discharge function score | 55.5% | 78.5% | 71.7% | Worse |
| Health info sent to next provider | 72.1% | 81.2% | 81.2% | Worse |
| Health info given to patient | 97.8% | 91.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 86.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.9% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 83% | 87% | 89% | Worse |
| Team communicated well | 81% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 75% | 81% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 81% | 85% | 85% | Worse |
| Would definitely recommend | 79% | 77% | 79% | About the same |
Based on 91 completed surveys (15% response rate).
Location and service area
ZIP codes served (34)
06460, 06484, 06604, 06605, 06607, 06608, 06611, 06612, 06614, 06615, 06807, 06820, 06824, 06825, 06830, 06831, 06840, 06850, 06851, 06853, 06854, 06855, 06870, 06878, 06880, 06883, 06890, 06897, 06901, 06902, 06903, 06905, 06906, 06907
Other home health agencies in Greenwich
Frequently asked questions
Is Health Care Connectors LLC Medicare-certified?
Yes. Health Care Connectors LLC (CMS Certification Number 077278) has been Medicare-certified since 09/07/2022, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Health Care Connectors LLC compare to other home health agencies in Greenwich?
Health Care Connectors LLC ranks #2 of 2 home health agencies based in Greenwich on the Scorecard score, with 5 stars.
What areas does Health Care Connectors LLC serve?
Health Care Connectors LLC reports serving 34 ZIP codes to CMS, including 06460, 06484, 06604, 06605, 06607. Call (203) 489-0919 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Health Care Connectors LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.