Dsp Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Better Health Home Care
Home health agency · 1535 W Merced Ave Suite 204, West Covina, CA 91790
Quality of patient care star rating
56/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/22/1986 · CCN 057753
- Rank in West Covina
- #3 of 17 home health agencies
- Rank in California
- #756 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,010
- Medicare spending
- 23% more than the national average per episode
- Service area
- 80 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.8% | 95.3% | 96.5% | Better |
| Checked flu shot status | 99.5% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 100% | 83.4% | 88.6% | Better |
| Patients improved at getting in and out of bed | 100% | 82.1% | 89.7% | Better |
| Patients improved at bathing | 100% | 87% | 90.6% | Better |
| Patients' breathing improved | 100% | 87.2% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 98.6% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.8% | 0.6% | 0.9% | About the same |
| Discharge function score | 54.4% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 100% | 81.7% | 81.2% | Better |
| Health info given to patient | 99.4% | 92.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 73.9% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 18.7% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 78% | 87% | 89% | Worse |
| Team communicated well | 4% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 100% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 6% | 83% | 85% | Worse |
| Would definitely recommend | 6% | 77% | 79% | Worse |
Based on 1 completed surveys (3% response rate).
Location and service area
ZIP codes served (80)
90022, 90029, 90042, 90057, 90240, 90249, 90270, 90502, 90601, 90602, 90603, 90604, 90605, 90606, 90631, 90638, 90640, 90650, 90701, 90706, 90715, 90716, 90740, 90810, 90815, 91007, 91010, 91040, 91042, 91104, 91201, 91203, 91316, 91411, 91701, 91702, 91706, 91708, 91709, 91710, 91711, 91722, 91723, 91730, 91731, 91732, 91733, 91734, 91740, 91741, 91744, 91745, 91746, 91748, 91750, 91761, 91762, 91765, 91766, 91767, 91769, 91770, 91773, 91784, 91788, 91789, 91790, 91791, 91792, 92335, 92336, 92503, 92505, 92586, 92705, 92805, 92821, 92835, 92867, 92886
Other home health agencies in West Covina
Hummingbird Home Health, Inc.
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
58/ 100
Lakeside Home Health, Inc.
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
50/ 100
Highmark Home Health, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
48/ 100
Assisted Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Frequently asked questions
Is Better Health Home Care Medicare-certified?
Yes. Better Health Home Care (CMS Certification Number 057753) has been Medicare-certified since 05/22/1986, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Better Health Home Care compare to other home health agencies in West Covina?
Better Health Home Care ranks #3 of 17 home health agencies based in West Covina on the Scorecard score, with 4.5 stars.
What areas does Better Health Home Care serve?
Better Health Home Care reports serving 80 ZIP codes to CMS, including 90022, 90029, 90042, 90057, 90240. Call (626) 581-3182 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Better Health Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.