Care First Home Health, LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
78/ 100
Heelas Health Care Services Inc
Home health agency · 2777 Alvarado Street, Suite B, San Leandro, CA 94577
Quality of patient care star rating
25/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/02/2013 · CCN 059527
- Rank in San Leandro
- #5 of 6 home health agencies
- Rank in California
- #2099 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 138
- Medicare spending
- 8% more than the national average per episode
- Service area
- 29 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 14 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.1% | 95.3% | 96.5% | Better |
| Checked flu shot status | 84.9% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 73.7% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 72.1% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 75.5% | 87% | 90.6% | Worse |
| Patients' breathing improved | 82.1% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 73.1% | 81% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.2% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | About the same |
| Discharge function score | 14.3% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 51.4% | 81.7% | 81.2% | Worse |
| Discharged to community (risk-adjusted) | 49.4% | — | 77.7% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 16.3% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 66% | 87% | 89% | Worse |
| Team communicated well | 65% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 61% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 53% | 83% | 85% | Worse |
| Would definitely recommend | 51% | 77% | 79% | Worse |
Based on 7 completed surveys (13% response rate).
Location and service area
ZIP codes served (29)
94501, 94530, 94541, 94543, 94552, 94564, 94577, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94705, 94706, 94709, 94801, 94804, 94805
Other home health agencies in San Leandro
A1 Pro Home Health Inc.
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
77/ 100
Ardent Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Blc Homehealth Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
46/ 100
Senior Pro Services, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Heelas Health Care Services Inc Medicare-certified?
Yes. Heelas Health Care Services Inc (CMS Certification Number 059527) has been Medicare-certified since 08/02/2013, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Heelas Health Care Services Inc compare to other home health agencies in San Leandro?
Heelas Health Care Services Inc ranks #5 of 6 home health agencies based in San Leandro on the Scorecard score, with 2 stars.
What areas does Heelas Health Care Services Inc serve?
Heelas Health Care Services Inc reports serving 29 ZIP codes to CMS, including 94501, 94530, 94541, 94543, 94552. Call (510) 244-2401 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heelas Health Care Services Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.