Kaiser Foundation Hosp Home Health - San Francisco
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
60/ 100
Crossroads Home Health & Hospice
Home health agency · 1109 Vicente Street, Suite 103, San Francisco, CA 94116
Quality of patient care star rating · Patient survey: 3★
47/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/18/1997 · CCN 557796
- Rank in San Francisco
- #4 of 7 home health agencies
- Rank in California
- #1245 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 704
- Medicare spending
- 7% less than the national average per episode
- Service area
- 99 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 95.3% | 96.5% | Better |
| Checked flu shot status | 75.4% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 83.1% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 87.7% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 85% | 87% | 90.6% | Worse |
| Patients' breathing improved | 88.9% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 89.5% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.4% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.6% | 0.9% | About the same |
| Discharge function score | 68.1% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 44.9% | 81.7% | 81.2% | Worse |
| Health info given to patient | 90.8% | 92.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 90.2% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 79% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 78% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 83% | 83% | 85% | Worse |
| Would definitely recommend | 70% | 77% | 79% | Worse |
Based on 216 completed surveys (29% response rate).
Location and service area
ZIP codes served (99)
94002, 94005, 94010, 94014, 94015, 94030, 94044, 94066, 94080, 94102, 94103, 94104, 94105, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94121, 94122, 94123, 94124, 94127, 94130, 94131, 94132, 94133, 94134, 94158, 94401, 94402, 94403, 94404, 94501, 94502, 94506, 94507, 94526, 94530, 94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94549, 94550, 94552, 94555, 94560, 94566, 94568, 94577, 94578, 94579, 94580, 94582, 94583, 94587, 94588, 94596, 94597, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94801, 94804, 94805, 94806, 95035, 95118
Other home health agencies in San Francisco
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59/ 100
Sutter Care at Home
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Palmeira Home Health
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Self-Help Homecare & Hospice
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Frequently asked questions
Is Crossroads Home Health & Hospice Medicare-certified?
Yes. Crossroads Home Health & Hospice (CMS Certification Number 557796) has been Medicare-certified since 04/18/1997, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Crossroads Home Health & Hospice compare to other home health agencies in San Francisco?
Crossroads Home Health & Hospice ranks #4 of 7 home health agencies based in San Francisco on the Scorecard score, with 3.5 stars.
What areas does Crossroads Home Health & Hospice serve?
Crossroads Home Health & Hospice reports serving 99 ZIP codes to CMS, including 94002, 94005, 94010, 94014, 94015. Call (415) 682-2111 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Crossroads Home Health & Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.