Star Home Health, LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
71/ 100
Not rated
Health Shield Home Health Services
Home health agency · 3914 Murphy Canyon Road,, Suite A163, San Diego, CA 92123
Quality of patient care star rating
48/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 05/25/2021 · CCN 559443
- Rank in San Diego
- #20 of 45 home health agencies
- Rank in California
- #1186 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 455
- Medicare spending
- 19% more than the national average per episode
- Service area
- 29 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 95% | 95.3% | 96.5% | Worse |
| Checked flu shot status | 81.9% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 85.8% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 92% | 82.1% | 89.7% | Better |
| Patients improved at bathing | 100% | 87% | 90.6% | Better |
| Patients' breathing improved | 100% | 87.2% | 91.3% | Better |
| Patients improved at taking oral medications | 99.8% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 93.7% | 92.4% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | About the same |
| Discharge function score | 73.4% | 62.1% | 71.7% | Better |
| Health info sent to next provider | 1.2% | 81.7% | 81.2% | Worse |
| Health info given to patient | 88.5% | 92.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 83.8% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 14.2% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 59% | 87% | 89% | Worse |
| Team communicated well | 81% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 69% | 83% | 85% | Worse |
| Would definitely recommend | 81% | 77% | 79% | Better |
Based on 13 completed surveys (7% response rate).
Location and service area
ZIP codes served (29)
91902, 91910, 91911, 91942, 91945, 91950, 91977, 91978, 92019, 92020, 92021, 92071, 92105, 92106, 92110, 92111, 92113, 92114, 92115, 92117, 92119, 92122, 92123, 92124, 92128, 92129, 92131, 92139, 92154
Other home health agencies in San Diego
Shield Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100
Seaport Scripps Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Grandcare San Diego LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Legacy Home Health & Rehabilitation LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Frequently asked questions
Is Health Shield Home Health Services Medicare-certified?
Yes. Health Shield Home Health Services (CMS Certification Number 559443) has been Medicare-certified since 05/25/2021, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Health Shield Home Health Services compare to other home health agencies in San Diego?
Health Shield Home Health Services ranks #20 of 45 home health agencies based in San Diego on the Scorecard score, with 4 stars.
What areas does Health Shield Home Health Services serve?
Health Shield Home Health Services reports serving 29 ZIP codes to CMS, including 91902, 91910, 91911, 91942, 91945. Call (858) 987-0533 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Health Shield Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.