Mercy Home Health

Home health agency · 3400 Data Drive, Rancho Cordova, CA 95670

📞 (916) 281-3900

Quality of patient care star rating · Patient survey: 5★

52/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 05/21/1984 · CCN 057631
Rank in Rancho Cordova: #5 of 7 home health agencies
Rank in California: #987 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 849
Medicare spending: 5% less than the national average per episode
Service area: 59 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	89%	95.3%	96.5%	Worse
Checked flu shot status	66.9%	70.4%	64.2%	Better
Patients improved at walking or moving around	87.9%	83.4%	88.6%	About the same
Patients improved at getting in and out of bed	89%	82.1%	89.7%	About the same
Patients improved at bathing	90.6%	87%	90.6%	About the same
Patients' breathing improved	97.1%	87.2%	91.3%	Better
Patients improved at taking oral medications	84%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.1%	0.2%	0.2%	About the same
Timely action on medication issues	92.7%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	1.2%	0.6%	0.9%	About the same
Discharge function score	77.5%	62.1%	71.7%	Better
Health info sent to next provider	50.3%	81.7%	81.2%	Worse
Health info given to patient	95%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	88.8%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.8%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	87%	89%	Better
Team communicated well	88%	85%	86%	Better
Discussed medicines, pain and home safety	90%	83%	82%	Better
Rated agency 9 or 10 out of 10	89%	83%	85%	Better
Would definitely recommend	84%	77%	79%	Better

Based on 347 completed surveys (23% response rate).

Location and service area

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ZIP codes served (59)

95605, 95608, 95610, 95621, 95624, 95626, 95628, 95630, 95632, 95648, 95655, 95660, 95661, 95662, 95664, 95670, 95672, 95673, 95677, 95678, 95682, 95683, 95691, 95693, 95742, 95746, 95747, 95757, 95758, 95762, 95765, 95811, 95814, 95815, 95816, 95817, 95818, 95819, 95820, 95821, 95822, 95823, 95824, 95825, 95826, 95827, 95828, 95829, 95830, 95831, 95832, 95833, 95834, 95835, 95838, 95841, 95842, 95843, 95864