Healthways Home Health Services, Inc

Home health agency · 34 Executive Park, Suite 212, Irvine, CA 92614

📞 (949) 724-8889

Quality of patient care star rating · Patient survey: 2★

44/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 07/23/2010 · CCN 059219
Rank in Irvine: #5 of 10 home health agencies
Rank in California: #1412 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 855
Medicare spending: 1% more than the national average per episode
Service area: 54 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 15 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	90.5%	95.3%	96.5%	Worse
Checked flu shot status	72.8%	70.4%	64.2%	Better
Patients improved at walking or moving around	85.3%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	80.9%	82.1%	89.7%	Worse
Patients improved at bathing	91.7%	87%	90.6%	Better
Patients improved at taking oral medications	100%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	2%	0.2%	0.2%	Worse
Timely action on medication issues	99.6%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.4%	0.6%	0.9%	About the same
Discharge function score	56.4%	62.1%	71.7%	Worse
Health info sent to next provider	97.9%	81.7%	81.2%	Better
Health info given to patient	100%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	88.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.8%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	81%	87%	89%	Worse
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	70%	83%	85%	Worse
Would definitely recommend	67%	77%	79%	Worse

Based on 52 completed surveys (27% response rate).

Location and service area

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ZIP codes served (54)

90746, 90803, 92604, 92606, 92610, 92612, 92614, 92618, 92620, 92624, 92625, 92626, 92627, 92629, 92630, 92637, 92647, 92648, 92651, 92653, 92655, 92656, 92657, 92660, 92661, 92662, 92663, 92672, 92675, 92677, 92679, 92683, 92688, 92691, 92692, 92694, 92701, 92703, 92704, 92705, 92706, 92707, 92708, 92780, 92782, 92801, 92805, 92807, 92832, 92840, 92841, 92843, 92867, 92868