The Caring Connection, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
86/ 100
Not rated
Quest Home Health Services, Inc
Home health agency · 10660 White Oak Ave, Ste 200, Granada Hills, CA 91344
Quality of patient care star rating
27/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/27/2007 · CCN 058365
- Rank in Granada Hills
- #22 of 26 home health agencies
- Rank in California
- #2069 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 164
- Medicare spending
- 1% less than the national average per episode
- Service area
- 49 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 13 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 93.7% | 95.3% | 96.5% | Worse |
| Checked flu shot status | 6.8% | 70.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 55% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 46.4% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 60.9% | 87% | 90.6% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 77.8% | 92.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 7.9% | 0.6% | 0.9% | Worse |
| Discharge function score | 20% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 97.3% | 81.7% | 81.2% | Better |
| Health info given to patient | 95.7% | 92.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 50.4% | — | 77.7% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.2% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 83% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 86% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 87% | 83% | 85% | Better |
| Would definitely recommend | 75% | 77% | 79% | Worse |
Based on 13 completed surveys (27% response rate).
Location and service area
ZIP codes served (49)
90004, 90019, 90029, 90046, 90064, 90066, 90232, 90250, 90405, 90606, 91001, 91304, 91306, 91311, 91316, 91321, 91324, 91325, 91326, 91331, 91335, 91340, 91342, 91343, 91344, 91350, 91354, 91355, 91360, 91362, 91390, 91401, 91403, 91405, 91406, 91411, 91423, 91502, 91803, 93004, 93010, 93012, 93021, 93023, 93030, 93036, 93063, 93065, 93510
Other home health agencies in Granada Hills
Bright Future Home Care Services
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
83/ 100
Healthy People Home Care, Inc.
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
76/ 100
Da Home Health Care, Inc.
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
70/ 100
Metro Home Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
61/ 100
Frequently asked questions
Is Quest Home Health Services, Inc Medicare-certified?
Yes. Quest Home Health Services, Inc (CMS Certification Number 058365) has been Medicare-certified since 02/27/2007, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Quest Home Health Services, Inc compare to other home health agencies in Granada Hills?
Quest Home Health Services, Inc ranks #22 of 26 home health agencies based in Granada Hills on the Scorecard score, with 1.5 stars.
What areas does Quest Home Health Services, Inc serve?
Quest Home Health Services, Inc reports serving 49 ZIP codes to CMS, including 90004, 90019, 90029, 90046, 90064. Call (818) 993-5200 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Quest Home Health Services, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.