We Care Home Care and Hospice, Inc.

Home health agency · 3077 Stevenson Blvd, Fremont, CA 94538

📞 (510) 651-2100

Quality of patient care star rating · Patient survey: 2★

60/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 07/06/2012 · CCN 059413
Rank in Fremont: #7 of 14 home health agencies
Rank in California: #580 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 666
Medicare spending: 9% less than the national average per episode
Service area: 20 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 11 of 16 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.5%	95.3%	96.5%	Better
Checked flu shot status	100%	70.4%	64.2%	Better
Patients improved at walking or moving around	96.4%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	95.2%	82.1%	89.7%	Better
Patients improved at bathing	100%	87%	90.6%	Better
Patients' breathing improved	99.6%	87.2%	91.3%	Better
Patients improved at taking oral medications	96.9%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	98.4%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	64.5%	62.1%	71.7%	Worse
Health info sent to next provider	95.7%	81.7%	81.2%	Better
Health info given to patient	97.2%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	67.9%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.2%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	82%	87%	89%	Worse
Team communicated well	84%	85%	86%	Worse
Discussed medicines, pain and home safety	72%	83%	82%	Worse
Rated agency 9 or 10 out of 10	79%	83%	85%	Worse
Would definitely recommend	83%	77%	79%	Better

Based on 61 completed surveys (12% response rate).

Location and service area

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ZIP codes served (20)

94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94551, 94552, 94555, 94560, 94566, 94568, 94577, 94578, 94579, 94580, 94587, 95035