Bright Blue Home Health Care Inc
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
91/ 100
Not rated
New Chapter Home Health, Inc
Home health agency · 224 East Olive Ave, Suite 302, Burbank, CA 91502
Quality of patient care star rating
37/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/30/2019 · CCN 559046
- Rank in Burbank
- #146 of 234 home health agencies
- Rank in California
- #1763 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 574
- Medicare spending
- Same as the national average per episode
- Service area
- 108 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 85.8% | 95.3% | 96.5% | Worse |
| Checked flu shot status | 68.5% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 46.9% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 44.4% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 59.1% | 87% | 90.6% | Worse |
| Patients' breathing improved | 27.5% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 94% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.2% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | About the same |
| Discharge function score | 19.4% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 34.7% | 81.7% | 81.2% | Worse |
| Health info given to patient | 92.9% | 92.7% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 86.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.8% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 87% | 89% | About the same |
| Team communicated well | 80% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 65% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 83% | 83% | 85% | Worse |
| Would definitely recommend | 81% | 77% | 79% | Better |
Based on 25 completed surveys (14% response rate).
Location and service area
ZIP codes served (108)
90001, 90002, 90003, 90005, 90008, 90011, 90016, 90017, 90018, 90019, 90027, 90029, 90031, 90036, 90041, 90043, 90044, 90045, 90046, 90048, 90049, 90056, 90057, 90064, 90066, 90069, 90094, 90201, 90210, 90211, 90221, 90222, 90230, 90232, 90247, 90250, 90255, 90262, 90277, 90280, 90291, 90292, 90293, 90301, 90302, 90303, 90403, 90405, 90501, 90650, 91001, 91020, 91040, 91042, 91101, 91201, 91203, 91205, 91207, 91208, 91302, 91303, 91306, 91311, 91316, 91321, 91324, 91326, 91331, 91335, 91342, 91343, 91344, 91351, 91352, 91356, 91360, 91364, 91367, 91401, 91402, 91403, 91405, 91406, 91411, 91423, 91502, 91505, 91601, 91602, 91604, 91605, 91606, 91607, 92335, 92503, 92649, 92840, 92844, 92861, 93021, 93036, 93060, 93063, 93065, 93536, 93550, 93552
Other home health agencies in Burbank
Vital Nursing Care
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
83/ 100
Logos Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
82/ 100
Prudence Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
82/ 100
Active Light Home Health, Inc
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
81/ 100
Frequently asked questions
Is New Chapter Home Health, Inc Medicare-certified?
Yes. New Chapter Home Health, Inc (CMS Certification Number 559046) has been Medicare-certified since 08/30/2019, which means it meets federal requirements and Medicare will pay for covered home health services.
How does New Chapter Home Health, Inc compare to other home health agencies in Burbank?
New Chapter Home Health, Inc ranks #146 of 234 home health agencies based in Burbank on the Scorecard score, with 2 stars.
What areas does New Chapter Home Health, Inc serve?
New Chapter Home Health, Inc reports serving 108 ZIP codes to CMS, including 90001, 90002, 90003, 90005, 90008. Call (818) 650-8439 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with New Chapter Home Health, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.