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Northern Arizona Home Health

Home health agency · 1501 South Yale Street, Suite 101, Flagstaff, AZ 86001

📞 (928) 773-2238

Quality of patient care star rating · Patient survey: 4★
37/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 01/26/1984 · CCN 037047
Rank in Flagstaff
#2 of 2 home health agencies
Rank in Arizona
#111 of 142 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Medical social services · Not offered: Speech-language pathology, Home health aide
Medicare episodes/yr
412
Medicare spending
4% more than the national average per episode
Service area
7 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 16 reported measures, worse on 10.

MeasureThis providerStateNationalvs. national
Started care in a timely manner92.8%97.3%96.5%Worse
Checked flu shot status32.1%59.5%64.2%Worse
Patients improved at walking or moving around82.5%86.6%88.6%Worse
Patients improved at getting in and out of bed86.4%87.7%89.7%Worse
Patients improved at bathing88.3%88.3%90.6%Worse
Patients' breathing improved91.3%90.6%91.3%About the same
Patients improved at taking oral medications80%86.2%88.1%Worse
New or worsened pressure ulcers (lower is better)0.6%0.2%0.2%About the same
Timely action on medication issues85.1%94.6%94.5%Worse
Falls with major injury (lower is better)4%1%0.9%Worse
Discharge function score58.3%70.8%71.7%Worse
Health info sent to next provider79.2%71.6%81.2%Worse
Health info given to patient95.1%91%92.2%Better
Discharged to community (risk-adjusted)86.4%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.3%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)11.8%10.8%About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way89%88%89%About the same
Team communicated well89%85%86%Better
Discussed medicines, pain and home safety83%78%82%About the same
Rated agency 9 or 10 out of 1085%84%85%About the same
Would definitely recommend84%76%79%Better

Based on 92 completed surveys (27% response rate).

Location and service area

Open in Google Maps

ZIP codes served (7)

86001, 86004, 86005, 86015, 86017, 86018, 86046

Other home health agencies in Flagstaff

All 2 home health agencies in Flagstaff →

Frequently asked questions

Is Northern Arizona Home Health Medicare-certified?
Yes. Northern Arizona Home Health (CMS Certification Number 037047) has been Medicare-certified since 01/26/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Northern Arizona Home Health compare to other home health agencies in Flagstaff?
Northern Arizona Home Health ranks #2 of 2 home health agencies based in Flagstaff on the Scorecard score, with 3 stars.
What areas does Northern Arizona Home Health serve?
Northern Arizona Home Health reports serving 7 ZIP codes to CMS, including 86001, 86004, 86005, 86015, 86017. Call (928) 773-2238 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Northern Arizona Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.