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Highlands Home Health

Home health agency · 901 Heroes Drive, Scottsboro, AL 35768

📞 (256) 259-4840

Quality of patient care star rating · Patient survey: 5★
54/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 01/13/1993 · CCN 017104
Rank in Alabama
#84 of 114 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr
275
Medicare spending
13% less than the national average per episode
Service area
24 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 8.

MeasureThis providerStateNationalvs. national
Started care in a timely manner96.3%99.1%96.5%About the same
Checked flu shot status40.6%53.9%64.2%Worse
Patients improved at walking or moving around86.8%94%88.6%Worse
Patients improved at getting in and out of bed86.7%94.7%89.7%Worse
Patients improved at bathing87.4%95.5%90.6%Worse
Patients' breathing improved89.8%95.5%91.3%Worse
Patients improved at taking oral medications85.6%94.2%88.1%Worse
New or worsened pressure ulcers (lower is better)0.3%0.2%0.2%About the same
Timely action on medication issues83.5%95.9%94.5%Worse
Falls with major injury (lower is better)0.5%0.9%0.9%About the same
Discharge function score67.3%74.5%71.7%Worse
Health info sent to next provider88%89.6%81.2%Better
Health info given to patient96.2%96%92.2%Better
Discharged to community (risk-adjusted)79.9%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.1%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)9%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way94%92%89%Better
Team communicated well95%90%86%Better
Discussed medicines, pain and home safety95%86%82%Better
Rated agency 9 or 10 out of 1096%90%85%Better
Would definitely recommend90%84%79%Better

Based on 110 completed surveys (27% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (24)

35740, 35744, 35745, 35746, 35747, 35751, 35752, 35764, 35765, 35766, 35768, 35769, 35771, 35772, 35774, 35776, 35958, 35966, 35971, 35978, 35979, 35981, 35986, 35988

Frequently asked questions

Is Highlands Home Health Medicare-certified?
Yes. Highlands Home Health (CMS Certification Number 017104) has been Medicare-certified since 01/13/1993, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Highlands Home Health compare to other home health agencies in Scottsboro?
Highlands Home Health is the only home health agency based in Scottsboro; providers in nearby cities may also serve the area.
What areas does Highlands Home Health serve?
Highlands Home Health reports serving 24 ZIP codes to CMS, including 35740, 35744, 35745, 35746, 35747. Call (256) 259-4840 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Highlands Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.